FAQ

  • How long will it be until I receive my order?
    • Unless otherwise specified, orders are shipped out on Mondays. It can take up to 7 days for your order to be processed. 
  • I am local and would like to pick up my order, how can I do that?
    • When you place your order, please put "I would like to pick up" in the note to seller section right before check out. When your order is done & ready to pick up we will refund the shipping! 
    • When your order is ready, you will receive an email that says "your order has shipped", please disregard that! If you read a little further it should tell you that it is ready for pickup! 
    • We only do porch pick up! 
  • What does it mean for my order to be processed?
    • HBC Organics is a one person company. Jessica personally makes every single order that goes out the door. As a result of HBC Organics gaining popularity, sometimes orders get backed up. What it means for your order to be "processed" is the time it takes Jessica to have everything ready to make your order. 
  • I really want to order an item that says it is out of stock, when will it be back in stock?
    • We are working pretty hard to keep up with demand here! If there is something you would like but it doesn't show up on the website, please email us to let us know you want it! hbcorganics@outlook.com
  • Why are shipping charges so much?
    • We always ship our products via USPS Priority Shipping. As of January 2016, the USPS has increased their shipping prices, therefore we have raised our shipping prices as well to match. 
  • I see that it says you use essential oils in your products. Which company do you use?
    • We exclusively use Young Living Essential Oils in our products. 
  • I want to order your breast milk soap. How old can the milk be? How much do you need? How many bars of soap will I receive from one batch? What about scent?
    • Breast milk soap is one of my most popular products! If the milk is frozen, especially in a deep freezer, it can be up to a year old. I have, however, made soap for someone and their milk was 18 months old and their soap turned out beautifully. Generally I would need about 6-10 ounces of breast milk for one batch of soap. Each batch of soap yields 10 bars. As far as scent goes, I have an extract that smells like baby powder or it will be unscented.